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To remove the old Jabber shortcut from your startup programs folder and add the new Jabber shortcut:

Drag the new Cisco Jabber icon from the Applications folder to the dock.

Control-click on the Cisco Jabber icon in the application dock.

To remove the old Jabber shortcut from your application dock and add the new Jabber shortcut: In most cases, the shortcut is in your application dock at the bottom of your screen or in your startup programs folder.

If the Jabber upgrade was installed, then remove and replace the shortcut to the older version of Jabber.

A pop-up window appears showing the version installed.

On the Menu bar at the top of the screen, click Jabber> About Jabber.

Launch Finder and look in the Applications folder for Cisco Jabber.

Verify that the Jabber upgrade was installed.

Note: If you are not prompted for a Jabber software upgrade, please log out of Jabber and log back in. Jabber is not auto-updating if Jabber keeps repeating the request to upgrade to a new version and you see the following pop-up window even after you have upgraded. Follow these steps to create a new shortcut to the Jabber upgrade on your Mac that enables auto-updates. Jabber might not auto-update after installation on a Mac if the shortcut points to an older version of Jabber.